Terms of Service
These Terms of Service (“Terms”) govern access to topicalloop.com and use of the TopicalLoop platform and related services (collectively, the “Service”) provided by LYNX Media (“we”, “us”, “our”). By accessing the website or using the Service, you agree to these Terms.
1. The Service
TopicalLoop is a B2B SEO operations platform designed for agencies. Features, limits and availability may change as the product evolves. Illustrative content on the marketing website does not constitute a binding offer.
2. Accounts and eligibility
You must be at least 18 years old and authorised to act on behalf of your organisation. You are responsible for maintaining the confidentiality of account credentials and for activity under your account.
3. Subscriptions and billing
Paid plans, usage limits, add-ons and billing cycles are described on the pricing page or in an order form. Unless stated otherwise, prices exclude VAT and other applicable taxes. Subscriptions renew automatically until cancelled in accordance with your agreement.
4. Acceptable use
You agree not to:
- Use the Service unlawfully or to infringe third-party rights.
- Attempt to bypass security, access controls or usage limits.
- Reverse engineer or copy the Service except where permitted by law.
- Upload malicious code or use the Service to send spam or unauthorised communications.
- Misrepresent your identity or your authority to connect client websites and data sources.
5. Customer data and integrations
You retain ownership of data you submit or connect to TopicalLoop. You grant us the rights necessary to host, process and display that data solely to provide and improve the Service. You are responsible for obtaining permissions to connect third-party properties such as Google Search Console, Google Analytics 4, CMS sites and client websites.
Where we process personal data on your behalf, our Data Processing Agreement applies in addition to these Terms.
6. Intellectual property
We own the Service, branding, software and documentation. These Terms do not transfer ownership to you. Feedback you provide may be used to improve the Service without obligation to you.
7. Confidentiality and security
Each party will protect the other’s confidential information with reasonable care. We implement safeguards designed to protect the Service and customer data, but you acknowledge that no system is completely secure.
8. Third-party services
The Service may integrate with third-party platforms. Their terms and privacy policies apply to your use of those platforms. We are not responsible for third-party outages, policy changes or data handling outside our control.
9. Disclaimers
The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee specific SEO rankings, traffic levels, revenue outcomes or uninterrupted availability. You remain responsible for reviewing and approving changes before deployment where your workflow requires it.
10. Limitation of liability
To the maximum extent permitted by law, LYNX Media will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill or business opportunity. Our aggregate liability arising from the Service will not exceed the fees paid by you for the Service in the twelve months before the event giving rise to the claim, unless mandatory law requires otherwise.
11. Indemnity
You will indemnify LYNX Media against claims arising from your misuse of the Service, your customer data, or your breach of these Terms, except to the extent caused by our negligence or wilful misconduct.
12. Suspension and termination
We may suspend or terminate access if you materially breach these Terms, create security or legal risk, or fail to pay applicable fees. You may stop using the Service at any time. Provisions that by nature should survive termination will remain in effect.
13. Changes
We may update these Terms. If changes are material, we will provide reasonable notice via the website, email or in-product notice. Continued use after the effective date constitutes acceptance where permitted by law.
14. Governing law
These Terms are governed by the laws of the Netherlands, excluding conflict-of-law rules. Courts in the Netherlands have exclusive jurisdiction, unless mandatory consumer protection rules in your country require otherwise.
15. Contact
Questions about these Terms: hello@topicalloop.com